Customer Quality Engineer

REQUIREMENTS

• University degree (e.g. Mechanical Engineering, Material Science and Engineering, Transports, Electronics) or relevant professional experience;
• Preferably experience as Customer Quality Engineer, ideally within automotive area;
• Knowledge of quality methods, such as: 8D, FMEA, PPAP, ISO 9001, ISO TS 16949, SPC, MSA, APQP;
• Problem solving skills;
• Auditing method;
• Knowledge of QM system;
• Advanced English;
• Ability to work in a team and to communicate;

JOB DESCRIPTION

• Represents the best interests of the plant in front of the costumer;
• Supports and follows up implementation of customer requirements; Makes trainings in order to assure that the customer specific requirements are known and respected by all employees;
• Leads the 8 D analize in case of customer complaints, implements immediat containment actions, implements proper corrective actions together with 8D team, follows up the actions, submits 8D information to the customer specific tool;
• Has the autority to stop the production line in case of nonconformity found;
• Organizes, if the case, sorting activity internal or at customer site;
• Assures support for PPAP folder preparation, participate to FMEA meetings;
• Provide coaching to other plant employees, junior to her/his function;
• Performs the training for line operators about product quality containment, quality criteria and checking method.